Contact us
One inbox, read by a human. There's no ticket queue and no bot in front of it.
support@gositehunt.comPrefer to talk? Call 1300 489 077 (Australian business hours, Monday to Friday).
We aim to reply within one business day (Australian business hours, Monday to Friday). Billing and account-access problems are answered first.
What to include
- Account or billing: the email address on the account and the date of the charge.
- A report that looks wrong: the address you ran and what you expected instead — this is the most useful bug report we get, and it's how coverage improves.
- Can't sign in: use reset your password first; email us if that doesn't get you back in.
We can't give advice on a specific deal. We're a software company, not planners, valuers, agents or lawyers, and we can't tell you whether to buy a particular site or what to offer. We can explain how a number in your report was produced and what it's based on.
Company details
- Trading as
- GoSiteHunt
- Company
- Madison Jade Pty Ltd
- ABN
- 56 661 580 936
- Location
- Australia
- Support
- support@gositehunt.com
- Phone
- 1300 489 077 (business hours, Mon–Fri)
Other reasons to get in touch
- Media and partnerships — same address, put "media" or "partnership" in the subject.
- Industry bodies and institutes — we work with real estate institutes on member tooling; say which body you're with.
- Privacy, data access or deletion — see the privacy policy, then email us and we'll action it.
- Refunds and cancellations — the refund policy sets out what applies; email us to request one.